FAQ
Q1: What is the Warranty for the light?
A1: For the lamp fixture,we have 18 month warranty. We are confident of our product, usually if you find the light is out of work, please check whether the bulb is broken.
Q2: How about the Water-proof function?
A2: Considering the the satuation of navigation, when we design and develop a lamp or connector, we will test and inspect several times to make sure all of them have a wonderful water-proof performance.Almost of our product is IP 56.
Q3: Will your light works on a dimmer switch?
A3: Except few types, such as the chart light, the reading light which are used in cabin has the dimmerable function, others(navigation signal light, fluorescent light)are without the dimmerable function. But we can privode different power illuminant for your selection.
Q4: Does your light support AC/DC?
A4: Yes, our light fixture support both alternationg current and direct current:
AC:12V 24V
DC:110V 220V 380V 440V
Q5: What is the AC Voltage tolerance for our light?
A5: Their AC voltage tolerance is +/- 10%.
Q6: Will you provide sample?
A6: Yes, we can provide sample, but the courier fees should payed by collector.
Q7: What is the MOQ?
A7: Our MOQ=10PCS.
Q8: How about the payment?
A8: Payment term: T/T or L/C, 30%deposits; 70% balance before delivery.
Q9:Is there cheap shipping cost to import to our country?
A9: For small order,express will be best.And for bulk order,sea ship way is best but take much time.
For urgent orders,we suggest via air to airport plus our ship partner send to your door.
Q10:Can we get support if we have our own market position?
A10: Please inform us your detailed mind on your market demand,we will discuss and propose helpful suggestion for you,to find the best solution for you.
How to contact us ?
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